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Photography Customer Satisfaction Survey
*1.
How likely is it that you would recommend our photo studio to a friend or colleague?
Not at all likely | Extremely likely |
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
2.
How often do you use photography services?
Every year
Every 2 - 3 years
Every 4 - 5 years
Rarely
Other (please specify)
3.
How satisfied were you with the quality of our photography services?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
4.
How satisfied were you with the value of our photography services?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
5.
How long have you been a customer of us?
First time
Less than 6 months
6 months to 1 year
1 to 3 years
Over 3 years
6.
When was the last time you had professional photos taken of your family and/or kids?
Within one year
1 - 2 years ago
3 - 5 years ago
Over 5 years ago
Never
7.
How easy was it to schedule an appointment?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
8.
What age is your child/children?
I don’t have any
I am expecting
1 year old or younger
2 - 3 years old
4 - 5 years old
6 - 10 years old
11 - 17 years old
18 years old or older
9.
Who referred you to us?
Friend, family, or colleague
Search engine
Advertisement
Social media
Radio
TV
Other (please specify)
10.
Do you have any other comments, questions, or concerns?
Not at all likely | Extremely likely |
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
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