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Laundry Customer Satisfaction Survey
*1.
How likely is it that you would recommend our laundromat to a friend or colleague?
Not at all likely Extremely likely
0 1 2 3 4 5 6 7 8 9 10
2.
How often do you use laundry services?
4 times or less per year
5-12 times per year
13-18 times per year
19-24 times per year
25 times or more per year
3.
How would you rate the quality of our laundry services?
Excellent
Above average
Average
Below average
Poor
4.
What is your gender?
Female
Male
5.
What is your age?
Under 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or above
6.
How long have you been our customer?
First time
Less than 6 months
6 months to 1 year
1 to 3 years
Over 3 years
7.
Do you use our laundromat to wash large items such as quilts or rugs?
Yes
No
8.
Are there additional services you'd like to have at our laundromat?
Drop off service
Restaurant linen service
Diaper service
Uniform service
Sewing service
Other (please specify)
9.
How many different laundromats have you used in the past 6 months?
1
2 - 3
4 - 5
More than 5
10.
Do you have any other comments, questions, or concerns?
Thank you for taking this survey.
Thanks for your time! We're sorry you don't qualify for this survey.
 
 
Not at all likely Extremely likely
0 1 2 3 4 5 6 7 8 9 10
0 1 2 3 4 5 6 7 8 9 10
0 100
/ /
:
 
 
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