{"flag":true,"survey":{"guid":"9acb902b-5135-45be-8b42-d4a88434a778","email":null,"title":"Home Seller Customer Satisfaction Survey ","centerAligned":false,"dirty":false,"createdDate":"2020-01-22T01:47:46.1230699","modifiedDate":"2020-01-22T01:47:46.1230699","activePageIndex":0,"pages":[{"guid":"8ee30e34-7e2c-4de9-ada0-484a3781ea50","title":null,"titleDisplay":"[Page 1]","description":null,"centerAligned":false,"dirty":false,"pageIndex":0,"activeQuestionIndex":9,"deleted":false,"deletedDate":null,"questions":[{"guid":"088bb1fa-17f4-4cb0-a9b5-56d71c78074f","questionType":"Net Promoter® Score","title":"How likely is it that you would recommend {{CompanyName|your real estate agent}} to a friend or colleague?","titleDisplay":"How likely is it that you would recommend {{CompanyName|your real estate agent}} to a friend or colleague?","question":"{\"title\":\"How likely is it that you would recommend {{CompanyName|your real estate agent}} to a friend or colleague?\",\"subject\":\"{{CompanyName|your real estate agent}}\",\"requireAnswer\":true}","questionIndex":0,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"70f4508b-0cf6-4762-8363-d5a48ce0cfa4","questionType":"Multiple Choice","title":"Are you the first time home seller?","titleDisplay":"Are you the first time home seller?","question":"{\"title\":\"Are you the first time home seller?\",\"multiSelect\":false,\"choices\":[\"Yes\",\"No\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":1,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"01563b6b-363f-47c6-a2eb-5d6f61e4a94c","questionType":"Multiple Choice","title":"How satisfied were you with your real estate agent?","titleDisplay":"How satisfied were you with your real estate agent?","question":"{\"title\":\"How satisfied were you with your real estate agent?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":2,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"7eab548c-6867-4c41-be8a-0c3165a6ae35","questionType":"Multiple Choice","title":"Who referred you to your real estate agent?","titleDisplay":"Who referred you to your real estate agent?","question":"{\"title\":\"Who referred you to your real estate agent?\",\"multiSelect\":true,\"choices\":[\"Friend, family, or colleague\",\"Search engine\",\"Advertisement\",\"Social media\",\"Radio\",\"TV\"],\"addOtherAnswerOption\":true,\"addOtherLabel\":\"Other (please specify)\",\"addOtherBlankMessage\":\"\\n Please specify.\\n \",\"requireAnswer\":false}","questionIndex":3,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"e7f72cfb-d093-4e99-9f02-ca0f1f12767b","questionType":"Multiple Choice","title":"How satisfied were you with the knowledge your real estate agent demonstrated?","titleDisplay":"How satisfied were you with the knowledge your real estate agent demonstrated?","question":"{\"title\":\"How satisfied were you with the knowledge your real estate agent demonstrated?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":4,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"f83866c7-c7d6-466b-be62-49517eefc3da","questionType":"Multiple Choice","title":"How satisfied were you with the communication with your real estate agent?","titleDisplay":"How satisfied were you with the communication with your real estate agent?","question":"{\"title\":\"How satisfied were you with the communication with your real estate agent?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":5,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"ce7d98e1-1c8a-4469-be64-57fbb1f7d1b9","questionType":"Multiple Choice","title":"Do you think your real estate agent did enough to market your home listing?","titleDisplay":"Do you think your real estate agent did enough to market your home listing?","question":"{\"title\":\"Do you think your real estate agent did enough to market your home listing?\",\"multiSelect\":false,\"choices\":[\"Yes\",\"No\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":6,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"2be39fda-7567-494b-b7a8-458f3eb0775e","questionType":"Multiple Choice","title":"How satisfied were you with your real estate agent's selling negotiation tactics?","titleDisplay":"How satisfied were you with your real estate agent's selling negotiation tactics?","question":"{\"title\":\"How satisfied were you with your real estate agent's selling negotiation tactics?\",\"multiSelect\":false,\"choices\":[\"Extremely satisfied\",\"Very satisfied\",\"Somewhat satisfied\",\"Not so satisfied\",\"Not at all satisfied\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":7,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"050c9baa-115c-4b17-bd07-12ac07dd5928","questionType":"Multiple Choice","title":"In comparison with other agents you worked with, the quality of your real estate agent is:","titleDisplay":"In comparison with other agents you worked with, the quality of your real estate agent is:","question":"{\"title\":\"In comparison with other agents you worked with, the quality of your real estate agent is:\",\"multiSelect\":false,\"choices\":[\"Excellent\",\"Above average\",\"Average\",\"Below average\",\"Poor\"],\"addOtherAnswerOption\":false,\"addOtherLabel\":\"\",\"addOtherBlankMessage\":\"\",\"requireAnswer\":false}","questionIndex":8,"dirty":false,"deleted":false,"deletedDate":null},{"guid":"0fc9b749-43a0-48fc-96bf-720ec28d1f5d","questionType":"Comment Box","title":"Do you have any other comments, questions, or concerns?","titleDisplay":"Do you have any other comments, questions, or concerns?","question":"{\"title\":\"Do you have any other comments, questions, or concerns?\",\"requireAnswer\":false}","questionIndex":9,"dirty":false,"deleted":false,"deletedDate":null}]}],"colorTheme":{"id":160,"guid":"f34e29a6-6c4f-4209-824d-e1992392eed3","name":"Pantone 2020: Classic Blue","isSystem":true,"dirty":false,"accountId":null,"usedCount":0,"profile":{"logoBackColor":null,"titleBackColor":"#ff6f61","titleTextColor":"#ffffff","pageTitleBackColor":"#ff7c70","pageTitleTextColor":"#ffffff","backColor":"#efefef","backImage":"","backIcon":"","backSize":"","backSource":"upload","pageBackColor":"#fbe7e5","pageDescriptionTextColor":"#000000","validationTextColor":"#ff0000","questionPrefixTextColor":"#ff0000","questionTitleTextColor":"#000000","questionFontWeight":"300","questionTextItalic":false,"questionTextUnderline":false,"answerFontWeight":"300","answerTextItalic":false,"answerTextUnderline":false,"answerTextColor":"#000000","font":"Montserrat"}},"profile":{"language":{"defaultLanguage":"En"},"display":{"surveyTitleOn":true,"pageTitlesOn":true,"pageNumbersOn":false,"questionNumbersOn":true,"requiredAsterisksOn":true,"previousButtonsOn":true,"progressBar":{"on":false,"position":null,"type":"question"},"exitLinkOn":false,"displayFormat":"classic","backgroundOpacity":1.0,"multiChoiceSymbolType":"classic","textboxStyle":"line","watermark":{"url":null,"position":null,"width":null,"height":null,"opacity":0.0}},"footer":{"removeBrandFooter":false,"customFooter":""},"alerts":{"enableDailyAlerts":true,"enableEveryResponseAlerts":false},"logo":{"place":"none","align":null,"url":null,"source":null,"width":null,"height":null},"choiceRnd":{"type":"off","scope":"all","questions":[],"exceptLast":[]},"rowRnd":{"type":"off","scope":"all","questions":[],"exceptLast":[]},"columnRnd":{"type":"off","scope":"all","questions":[],"exceptLast":[]},"questionRnd":{"type":"off","scope":"all","questions":[]},"pageRnd":{"type":"off","scope":"all","pages":[]},"buttons":{"previous":null,"next":null,"done":null},"messages":{"invalidAnswer":null,"requiredAnswer":null,"finish":null,"disqualification":null,"closed":null,"alreadyTaken":null,"quotaReached":null},"endPages":{"thankYouRedirectionSeconds":null,"thankYouRedirectUrl":null,"thankYouRecipientEmail":null,"thankYouRecipientCc":null,"thankYouEmailSubject":null,"thankYouEmailBody":null,"thankYouCallbackUrl":null,"disqualificationRedirectionSeconds":null,"disqualificationRedirectUrl":null,"alreadyTakenRedirectionSeconds":null,"alreadyTakenRedirectUrl":null,"closedRedirectionSeconds":null,"closedRedirectUrl":null,"quotaReachedRedirectionSeconds":null,"quotaReachedRedirectUrl":null},"variables":[],"integration":{"salesforceRefreshToken":null,"salesforceOn":false,"googleAnalyticsTrackingCode":null,"salesforceConnects":[],"hubspotRefreshToken":null,"hubspotOn":false,"hubspotConnects":[]},"quota":null,"quotaReached":false,"hasIntroPage":false,"requestedAppraisal":false,"autoSave":false,"autoFill":false,"sentMails":[]},"rules":[],"canManageDesign":false,"canViewDesign":false,"canManageSend":false,"canViewSend":false,"canManageAnalyze":false,"canViewAnalyze":false,"isShared":false,"questionCount":10,"responseCount":0,"collaboratorCount":0,"collectorCount":0,"lastResponseOn":null,"isSample":false,"closed":false},"title":"Home Seller Customer Satisfaction Survey Template","content":null,"industries":["Real Estate"]}
Home Seller Customer Satisfaction Survey
*1.
How likely is it that you would recommend your real estate agent to a friend or colleague?
Not at all likely | Extremely likely |
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
2.
Are you the first time home seller?
Yes
No
3.
How satisfied were you with your real estate agent?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
4.
Who referred you to your real estate agent?
Friend, family, or colleague
Search engine
Advertisement
Social media
Radio
TV
Other (please specify)
5.
How satisfied were you with the knowledge your real estate agent demonstrated?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
6.
How satisfied were you with the communication with your real estate agent?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
7.
Do you think your real estate agent did enough to market your home listing?
Yes
No
8.
How satisfied were you with your real estate agent's selling negotiation tactics?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
9.
In comparison with other agents you worked with, the quality of your real estate agent is:
Excellent
Above average
Average
Below average
Poor
10.
Do you have any other comments, questions, or concerns?
Not at all likely | Extremely likely |
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
/
/
:
|
|
|
|
or drag and drop file here
drop file here!