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Home Repair Customer Satisfaction Survey
*1.
How likely is it that you would recommend us to a friend or colleague?
Not at all likely Extremely likely
0 1 2 3 4 5 6 7 8 9 10
2.
How satisfied were you with the quality of our repair service?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
3.
How satisfied were you with the speed of our repair service?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
4.
How satisfied were you with the cost of our repair service?
Extremely satisfied
Very satisfied
Somewhat satisfied
Not so satisfied
Not at all satisfied
5.
How easy was it to schedule your appointment?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
6.
Did the technician arrive on time?
Yes
No
7.
Did the technician give you an estimate prior to the repair?
Yes
No
8.
Was the work area cleaned after the repair was done?
Yes
No
9.
Who referred you to us?
Friend, family, or colleague
Search engine
Advertisement
Social media
Radio
TV
Other (please specify)
10.
Do you have any other comments, questions, or concerns?
Thank you for taking this survey.
Thanks for your time! We're sorry you don't qualify for this survey.
 
 
Not at all likely Extremely likely
0 1 2 3 4 5 6 7 8 9 10
0 1 2 3 4 5 6 7 8 9 10
0 100
/ /
:
 
 
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